my experience buying a dress from Owprom


I bought a dress from Owprom.com for my wedding. I was looking for a different kind of dress and found one I liked in a store but it was too expensive. I decided to check online for it and I found it. I checked the website and made sure there was nothing funny about it and it was listed as an American Company. I bought the dress and online banking showed two transactions by a Chinese company. That was rectified with one transaction reversed. when it was shipped, I was given a tracking number and when I checked where the parcel was, discovered it was coming from Singapore. When it arrived, was the wrong colour and didn’t have a built in corset as advertised and the lace at the top looked a bit funny. a tailor’s pin was also sewn into the dress. The veil is horribly done and can’t be used. I have been in contact with the Company and a lady called Fiona has refused to give me a full refund, offering me $80 to $200 and keeping a dress I can’t use on a total Au$570 spend. She says they can only guarantee that a dress will be 95% similar and that dress was not near 95% similar and that ¬†was not stated on the website. I have checked the site again and the description of the dress has changed and doesn’t come with a built in corset anymore. If any you are thinking of buying a dress from Owprom.com … don’t do it!

Advertisements